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Retail Infrastructure Architect, Welwyn Garden City

Job typeFull-Time
CountryUnited Kingdom
CityWelwyn Garden City
What's in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:
  • Annual bonus scheme of up to 45% of base salary
  • Car allowance of £7,320 per annum
  • Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
  • On-site state of the art gym at our Welwyn Campus with discounted "Gympass" membership & free health checks via Nuffield Health
  • Retirement savings plan - save between 6% and 10% and Tesco will match your contribution
  • LifeAssurance - 5 x contractual pay
  • Share Schemes - Join our 'Buy As You Earn' & 'Save As You Earn' share schemes after 3 months service
  • Colleague Clubcard (including a 2nd card for a family member) after 3 months service
  • Colleague Discounts:
    • 10% increasing to 15% after every pay day for a four day period, off most purchases at
  • Health screening every 2 years
  • Private medical insurance offered by Bupa
  • Cycle to work scheme

About the role
This role has been created to help redefine the Infrastructure architecture in our shops. Across thousands of locations we provide network, compute and desktop services to support customers and colleagues. As our environment has grown we increasingly find new requirements in our shops for network connectivity, compute power and collaboration tooling. The challenges of self-scanning, IoT, Customer WiFi and collaboration tools means we have a need to change the architecture and cost model of Infrastructure in stores.

You will be responsible for
Responsibilities include but are not limited to;
  • Understand the business requirements, service levels and costs for all major users of store infrastructure
  • Architect and design network, compute, desktop and other infrastructure components (hardware and software)
  • Understand the economics of infrastructure, establishing cost models and business cases that take into account hardware, software and people costs
  • Be able to engage with and influence a wide range of stakeholders from Technology Directors to senior Business Leaders
  • Evaluate and assess technologies from suppliers, understanding the key benefits and concerns of each one from technical and commercial perspectives
  • Write papers and presentations suitable for senior audiences
  • Coach and mentor system engineers across Technology who are at a more junior level.
  • Understand current application development techniques (12 factor app) and their implications
  • Lead group design discussions on their area of expertise and be able to present with authority to a variety of audiences.
  • Keep their technical skills up to date and keep track of new technologies, understanding how they might benefit the Technology team and wider Tesco.
  • Actively participate in the broader change implementations and aware of change management processes
  • This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.

You will need
You'll need to have demonstrated experience of:
  • Knowledge of IT infrastructure
  • Designing solutions for large complex global organisations at scale
  • Strategic thinking
  • Productising Infrastructure services
  • Previous experience working in a DevOps environment, automating solutions and introducing new technology solutions which impact current ways of working
  • Flexibility, ability to plan and organise, responsiveness, creativity, self-starter
  • Able to build solid working relationships with peers and senior leadership
  • Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation.

About us
The Infrastructure Engineering team design, develop and operate all infrastructure used by Tesco Technology across our data centres, offices, stores and distribution centres. This encompasses multiple domains; private and public cloud, connectivity, end-user computing, CI/CD and monitoring toolkit. This includes both 3rd party and internally developed infrastructure applications and infrastructure that support the wider Tesco business.
Key activities include:
  • Designs, develops and operates the Infrastructure platforms that allow development teams and business colleagues to consume infrastructure.
  • Designs, develops and operates the automation to allow Infrastructure platforms to be consumed in a controlled, auditable and repeatable manner.
  • Setting the strategy, objectives and high-level plans for infrastructure.
  • Works with development teams to collaborate in creating appropriate infrastructure solutions.
  • Evaluating partners, software and hardware and finding the right mix to deliver the strategy.
  • Driving innovation at Tesco through infrastructure transformation.
  • Defining and overseeing standards and simplification across the estate.
  • Designing, delivering and operating new and re-usable infrastructure solutions.
The Infrastructure team are supporting both the current Infrastructure and also the work required to continue the transformation of Tesco Technologies Infrastructure to modern platforms that can be easily consumed through self-service APIs, automatically handle failures and use best of breed modern technologies.
It remains that Shire Park is our central location for Head Office teams. We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our base will be the office, where we connect, collaborate and innovate - and there will be the expectation for everyone to be in the office more often than not. For Head Office roles we therefore expect colleagues to spend a proportion of their time at our offices in Shire Park.
We are supportive of colleagues having conversations with hiring managers about what office presence will look like in the context of the role.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.